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Terms and Conditions

Please read these terms and conditions carefully before using or purchasing any materials, information, products or services on Funding Portal. By accessing, using or purchasing any content, data, materials, information, products or services through Funding Portal, users agree to be bound by these terms and conditions. Funding Portal reserves the right to modify these terms and conditions without notice.

1. Copyright, Links and Permissions to Reproduce

2. Privacy

3. Purchase Agreements

4. Purchase Agreements

1. Copyright, Links and Permissions to Reproduce

1.1 Copyright/Permission to Reproduce

Materials on this website or in Funding Portal's newsletters and communications are produced and/or compiled by Funding Portal for the purpose of providing users with direct access to information about government funding and private financing in Canada, the United States, the United Kingdom and other international jurisdictions. The material on this site is covered by the provisions of the Copyright Act, by Canadian laws, policies, regulations and international agreements. All copyright, trademark and other proprietary rights notices included in the website belong to Funding Portal.

1.2 Hyperlinks to Funding Portal

Funding Portal encourages linking to our website. We ask that: users exercise due diligence in ensuring the accuracy of the materials reproduced; Funding Portal be identified as the source; and the reproduction is not represented as an official version of the materials reproduced, nor as having been made in affiliation with or with the endorsement of Funding Portal.

1.3 Third-Party Materials

Some of the materials and graphical elements found on Funding Portal are subject to copyrights held by other organizations. In such cases, restrictions on the reproduction of materials or graphical elements may apply; it may be necessary to seek permission from the author or copyright holder prior to reproduction.

1.4 Trademarks

The following are trademarks of Funding Portal: The Funding Portal, Funding Portal Search, FundCard, FundMap and Funding Sources Reports.

1.5 Hyperlinks on Funding Portal

Links to other websites or references to products, services or publications may not imply the endorsement or approval from Funding Portal. Funding Portal is not responsible or liable for the content presented on these links, including advertising claims, endorsements or names. These websites are not part of our website. Funding Portal has no control over their content or availability.

1.6 Disclaimer

Information on Funding Portal comes from many different governmental departments and agencies, as well as external sources. Every effort is made to ensure the accuracy, currency and reliability of the content. However, at any time, some details may not yet reflect recent changes. Funding Portal assumes no responsibility for the availability, accuracy, completeness or timeliness of any of the information, or for the fitness of such information for any particular purpose

Funding Portal and its officers, directors, employees, agents and subcontractors will not, under any circumstances, be liable for damages, including direct, indirect, special or consequential damages, even if Funding Portal has been advised of or could have foreseen such damages, unless caused solely by the gross negligence of Funding Portal. For greater certainty, such damages shall include, without limitation, damages in respect of loss of profit, loss of business revenue, failure to realize any expected savings, and any claim by a third party.

Users agree to indemnify and hold harmless Funding Portal and its officers, directors, employees, agents and subcontractors for any loss, damage, cost, expense, liability or claim suffered or incurred by, or made against, Funding Portal arising out of our breach of this Agreement, or user fraud, misrepresentation, negligence or wilful misconduct under this agreement. Funding Portal is not responsible for the outcome of funding applications or user ability to find funding programs.

All opinions and evaluations expressed on Funding Portal or as part of its services are a matter of opinion and are not fact.

1.7 Limitation of Liability

Funding Portal will not be responsible or liable for any damages or viruses that may infect a user's computer equipment or other property as the result of access to our website, downloading any its content or use of our services.

2. Privacy

2.1 Privacy Statement

Funding Portal is committed to ensuring the protection of user privacy through responsible personal information practices. Funding Portal's website only collects specific personal information from users (such as name, phone number or email) if they supply it.

Users agree that as part of the service, they may receive certain communications from Funding Portal or its strategic partners. Communications may include account creation confirmations, service announcements, administrative messages, alerts, newsletters and commercial offerings from Funding Portal or its partners. Users may, at any time, request to be removed as users. Any personal information provided by users is protected under federal privacy laws.

When a user registers for paid services, they recognize that they must share potentially sensitive information about their company or projects, which may include growth objectives, financial projections and a business plan. Funding Portal will only share this information with the expert assigned to the company's file. Experts sign contracts to respect the client's confidentiality.

Funding Portal does not disclose the identity of its clients without their consent.

2.2 Suspicious Activity

If any information provided during registration is inaccurate (or if Funding Portal has reasonable grounds to believe so), then Funding Portal has the right to suspend or terminate the account and refuse to grant the user further access to its services.

Users are responsible for any activities that take place under their name and password. If users become aware of any unauthorized use of their password or account, or any other breach of security, they must cancel their account immediately. It is up to the user to maintain the confidentiality of their password and account. Funding Portal is not liable for any loss or damage arising from user failure to comply with the provisions of these terms.

3. Purchase Agreements

3.1 Fees

Users acknowledge that payment of service fees, where applicable, are made in advance of payment deadlines. All payments are non-refundable. Funding Portal will suspend the accounts and services of users until late payments have been received. Users are responsible for providing their current invoicing address, fax delivery number and/or email address. Funding Portal shall bear no responsibility or liability for failure to do so.

Funding Portal displays the prices of its Products and Services on the Purchase page its website. Pricing and availability of all Products and Services are subject to change at any time. All services are modular and can be purchased separately. All fees will be agreed upon by Funding Portal and users through use of Funding Portal’s online shopping cart or through written communication prior to service delivery.

3.2 Payment Processing

Payments can be made through cheque or credit card. Payments through these methods alone via Funding Portal are authorized and recognized. Funding Portal may add or remove payment processing methods at its sole discretion and without notice to you. You agree to pay for any Products and Services that you order and that Funding Portal may charge your credit card or other form of payment that you indicate for any Products and Services ordered, along with any additional amounts (including any taxes). You agree that you are solely responsible for all fees associated with purchases you make on Funding Portal.

3.3 Cheques

Cheques must be made out in full to The Funding Portal Inc. and mailed to Funding Portal, 20 Bay Street, 11th Floor, Toronto, ON, M5J 2N8. Funding Portal will provide the agreed upon services upon reception of the cheque.

3.4 Funding Portal Search Subscription

Funding Portal Search is free to use for businesses seeking funding for up to 10 searches per account. Professional service providers and businesses requiring more searches must subscribe to use the tool and pay a monthly fee to enjoy unlimited searching. Those found to be breaching the system will be cut off.

3.5 Pre-Authorized Monthly Payment Plan (Subscriptions)

For your convenience, Funding Portal offers a pre-authorized payment plan to automatically pay recurring subscription fees for a selection of its Products and Services. The plan consists of equal monthly payments withdrawn from your credit card every 31 days.

3.6 Cancellations

To cancel your subscription, contact Funding Portal’s Customer Service team by phone at 1-855-850-FUND (3863) or by email [email protected]. If you purchase an auto-recurring periodic subscription (whether monthly, annual or another period) to a Product or Service, you may cancel that subscription at any time before the end of the applicable billing cycle, and the cancellation will apply to the next period. For example, if you purchase a monthly subscription, you may cancel that subscription at any time during any month of the subscription, and the subscription will be cancelled as of the following month. You will not receive a refund for the current billing period. With respect to FundCard and Funding Portal Search subscriptions, you will continue to receive updates, if applicable, of the relevant subscription during the remainder of the current billing period, and your access to these will not be affected by the cancellation.

3.7 Price Changes

When you purchase a subscription, you will initially be charged at the rate applicable at the time of your agreement to subscribe. If the price of the subscription later increases, Funding Portal will notify you and give you the option to accept or decline the price increase as described below. The increase will apply to the next payment due from you after the notice, provided that you have been given at least 30 days' prior notice before the charge is made. If you are given less than 30 days' prior notice, the price increase will not apply until the payment after the next payment due.

If you do not wish to pay the increased price for a subscription, you may cancel the subscription by contacting Funding Portal’s Customer Service team by phone at 1-855-850-FUND (3863) or by email [email protected]. You will not be charged further amounts for the subscription, provided you have notified us no later than 30 days after the change has been made. If your subscription is cancelled and you later decide to re-subscribe, you will be charged at the then current subscription rate.

3.8 Changing Credit Card Information

Changes in credit card information must be communicated ten (10) business days before the end of the applicable billing cycle. Notification of these changes should be submitted to Funding Portal’s Customer Service team by phone at 1-855-850-Fund (3863). Any changes received after this deadline can only be reflected in the following month's withdrawal. If your payment is declined for whatever reason, Funding Portal reserves the right to cancel your subscription until payments have resumed.

3.9 Security

Funding Portal has put a number of technological protections in place to ensure online transactions completed on the site are safe and that user information is secure. Funding Portal’s Secure Sockets Layer (SSL) software is the industry standard for secure online commerce transactions and data encryption.

4. Purchase Agreements

4.1 Social Media Policy

Funding Portal uses Facebook, LinkedIn, Google+, YouTube and Twitter as social media tools. The accounts are managed internally.

4.2 Comment Policy

Funding Portal welcomes user comments on its social media pages and on its website. Funding Portal reserves the right to delete comments containing racist, sexist or offensive language, as well as personal attacks, violation of privacy and defamatory statements. Commercial promotions will also be deleted.

4.3 Official Languages

Funding Portal’s website and services are available in French and English. Some content may be available in a single language.

4.4 Questions and Complaints

Funding Portal’s website and services are available in French and English. Some content may be available in a single language.

4.5 Media Requests

Funding Portal encourages media to contact us at [email protected].